"You're mistake led to customer satisfaction, don't let it happen again!"

This came up one day when my wife was reading this:

http://www.makeupyourownmind.co.uk/question-search?key=runny+yolk

and the above line was the first thing that came to my mind.

What ever happened to customer satisfaction? I mean, there was a time when the customer was king, and could get pretty much anything they wanted if they knew how to talk to a company. Now, many companies are so rigid in their policies that they wont entertain the idea of making a concession to a customer. These days it seems like some companies don't even want to make money anymore.

We need a new furnace, for reasons beyond our control. The TSSA has declared our furnace condemned and ordered us to get a new one. Its amazing how difficult it is to even get a company to come and give me a quote. For something that is for sure going to cost anywhere from $3000 to $5000, they should be lining up at my door to get my business. Instead, I have 1 sales guy that wont return my calls, and the other that wont call me to begin with. 2 separate companies that will never again have my business for anything significant.

We ended up going with a local company called Hearth and Home. They came, gave us a quote, are kind enough to install the furnace on short notice, and will even finance it for us with very good terms. I'm impressed.

Hey Reliance, Hey Sears, you both lost a sale, and it was your own damn fault.

X

"No more beaver at the table!"

It sounds dirtier than it actually is.

The kids watch a show called Peep and the Big Wide World. Its a cute show, and the kids love it, and they learn sciencey things from it. Theres a character on the show called beaver boy, he's a beaver. Every time he bites something (usually a tree) he makes a sound like "nan nan nan". Larkin was doing that at the table tonight...

With... every... green bean.

It was obnoxious.

So yeah, I asked her to stop, repeatedly. And then came the line in question. I said it, and then my wife looked at me, and I looked at her, and we both burst out laughing.

I found myself not an hour earlier telling Morgan "Don't lick the floor". Yeah, I don't know. She was trying to eat something that had spilled on the floor, but instead of picking it up and putting it in her mouth, she decided to expadite the process and lick it directly off the floor... ew. The funny thing is, this process seemed perfectly logical to her.

Okay then.

X

"Do not put carrots in your hair!"

I realize that many of these words of wisdom, as it were, come up around our dinner time. So here's a few of the better ones:

"Do not put corn in your ears."
"Don't throw [insert food here] on the floor."
"Don't play with it, just eat it."
"Cheerios are *NOT* tiddly-winks."
"Ketchup is for dipping food, not fingers."
"Don't paint with your bok-choy."

And just to end it, even if it is slightly off-topic for this post:

"Do not beat your sister with a pumpkin!"

X

"Do not run out in front of moving vehicles."

This came up the other day when leaving the Hospital.

It stands to reason that this is common sense, but I guess not so much as I thought.

We we're accelerating up a hill. The fact that I was accelerating could be witnessed by the audible revving of my engine. I could see up ahead that there were 2 teenagers running down the hill, on foot. I didn't think anything of it, because 2 teenagers could not possibly be *that* stupid, could they?

Apparently I drastically underestimated the average intelligence of modern teenagers. One of them looked right at me, took a step out into the street, then back on the sidewalk, then at the last second, shot out into the street right in front of my accelerating Cavalier to cross the road.

In a split second I hammered on the brakes to avoid hitting the dumb twit, and blasted my horn at him. I think I also yelled some choice words at him, but I don't think he heard it over the horn.

What would possess somebody to do that? I don't get it... am I missing something?

X